Facilitating Change
5/5/2012My newsletter this month is about change. Just after sending it I ran into a great article on influence. Read it for a good systems view on influencing people and systems.
Musings: My Blog
| 'Have You Stayed with Us Before?' |
| 7/10/2017 |
| Standard NDA |
| 7/1/2017 |
| (Horrible) Customer Experience |
| 6/27/2017 |
| My Latest Book |
| 6/6/2017 |
| Should You Trust this Analyst? |
| 5/10/2017 |
| Yin & Yang in Business |
| 4/30/2017 |
| Talk About Waste!!! |
| 3/21/2017 |
| RIP for a Real Quality Professional |
| 2/14/2017 |
| More Organizational Malfeasance |
| 1/21/2017 |
| Free Training Modules |
| 1/12/2017 |
| Will Wells Fargo Never Learn? |
| 11/27/2016 |
| Excellent Analysis of the Wells Fargo Debacle |
| 11/22/2016 |
| Good Life Lessons |
| 11/2/2016 |
| Multiple Controls Required to Deal with Human Errors |
| 10/14/2016 |
| Interview on Quality, Reliability and Organizational Change |
| 9/19/2016 |
| Analytics for Quality Auditors |
| 9/2/2016 |
| Quality Audits versus Internal Audit |
| 7/23/2016 |
| It's a Fine Time to Think About a QMS! |
| 7/21/2016 |
| Elsmar Cove is Back! |
| 6/11/2016 |
| A Pattern Recognition Method |
| 6/10/2016 |
| Sentinel Event RCA |
| 5/20/2016 |
| Your Taxes at Work |
| 5/13/2016 |
| ISO Registration for Your Consideration |
| 4/25/2016 |
| Free SGS RBT webinar |
| 3/27/2016 |
| Introduction to Stoicism |
| 3/15/2016 |
| Human Error ... Really??? |
| 2/16/2016 |
| Risk Based Thinking Introduction |
| 2/5/2016 |
| Innovation Ideas from Nature |
| 2/2/2016 |
| Webinar on FME(C)A |
| 1/30/2016 |
| Webpage on Bow tie |
| 1/13/2016 |
| Criticism of Organizations Implementing ISO 9001 |
| 12/3/2015 |
| Excellent Talk on the Bowtie Method for Risk Assessment |
| 11/10/2015 |
| New Online Quality Forums |
| 10/10/2015 |
| Want to Be a Change Agent? |
| 8/24/2015 |
| Good Recommendation for RCA Facilitation |
| 8/20/2015 |
| Free Root Cause Analysis webinar |
| 8/5/2015 |
| Free webinar on ISO 9001:2015 |
| 7/16/2015 |
| Free Online Innovation Engineering Conference |
| 6/14/2015 |
| Innovation Roles |
| 5/21/2015 |
| Finally a good course on Facilitation |
| 5/6/2015 |
| Job Security for Quality Professionals |
| 3/20/2015 |
| What am I (or they) missing here? |
| 2/20/2015 |
| The Big Head |
| 1/23/2015 |
| Not So Subtle Career Advice |
| 1/18/2015 |
| Free Webinar on Barriers to Effective Root Cause Analysis |
| 11/30/2014 |
| What are they doing??? |
| 11/17/2014 |
| Can We Trust Healthcare (and other) Professionals? |
| 10/30/2014 |
| Does Your Company Take Quality Seriously? |
| 9/25/2014 |
| Apple and (Lack of) Risk Management |
| 9/12/2014 |
| Responsible for QMS in a Medical Device Company? |
| 9/1/2014 |
| A Quality Car Rental Company |
| 8/6/2014 |
| Think Education Doesn't Matter? |
| 7/6/2014 |
| Who's Your Registrar? |
| 7/1/2014 |
| A Changed World |
| 6/28/2014 |
| Carl Sagan and Root Cause Analysis |
| 6/2/2014 |
| Be Careful with Correlation Analysis |
| 5/16/2014 |
| The Opposite Ends of the Distribution |
| 4/11/2014 |
| Voting on causes? |
| 3/24/2014 |
| Learning from Others |
| 3/5/2014 |
| Don Wheeler on FMEA RPNs |
| 1/13/2014 |
| Another Organization that Can't Spell Quality - HSBC |
| 11/30/2013 |
| Leadership in Washington |
| 10/4/2013 |
| Root Cause Analysis in Washington DC |
| 9/4/2013 |
| Improving Quality of Life |
| 8/4/2013 |
| Lack of Corrective Action |
| 7/15/2013 |
| Humorous Accident Report |
| 6/15/2013 |
| Worth Your Time - Secrets to Success in 8 Words and 3 Minutes |
| 5/30/2013 |
| Another Epic Corporate Screwup |
| 4/17/2013 |
| Real Root Cause Analysis |
| 3/14/2013 |
| Free Webinar on Performance Metrics |
| 1/27/2013 |
| Valuing our Work |
| 1/5/2013 |
| Importance of Thinking Skills |
| 12/11/2012 |
| Good Advice from Roxanne |
| 12/9/2012 |
| Communicating with Senior Execs |
| 11/1/2012 |
| Lame Excuses vs. Root Causes |
| 10/5/2012 |
| Another World |
| 10/4/2012 |
| Good Book Chapter on Quality Metrics |
| 9/14/2012 |
| Root Cause Analysis webinar |
| 9/1/2012 |
| Free Book on Mistake Proofing |
| 8/13/2012 |
| Free Metrics Book+ |
| 8/4/2012 |
| On Human Error |
| 7/9/2012 |
| Good Metrics Dashboard Advice |
| 6/12/2012 |
| Considered Legal Implications of ISO 9001 Registration? |
| 6/9/2012 |
| Quality According to Tom Peters |
| 6/2/2012 |
| Facilitating Change |
| 5/5/2012 |
| Free Book to Help RCA Thinking |
| 4/13/2012 |
| Problem Solving with Introverts |
| 3/26/2012 |
| Want to See Example Metrics? |
| 3/10/2012 |
| Rationale for Root Cause Analysis |
| 2/17/2012 |
| Another Root Cause Analysis video |
| 2/12/2012 |
| Root Cause Analysis video |
| 2/9/2012 |
| RIP for Another One |
| 2/4/2012 |
| Interesting Perspective on Quality Management as a Strategy |
| 1/29/2012 |
| Another Quality Horror Story - Sony this time (but gladly not me) |
| 1/25/2012 |
| No Surprise When They Go Under |
| 1/10/2012 |
| Let's Cut the Crap |
| 1/7/2012 |