Facilitating Change
5/5/2012My newsletter this month is about change. Just after sending it I ran into a great article on influence. Read it for a good systems view on influencing people and systems.
My newsletter this month is about change. Just after sending it I ran into a great article on influence. Read it for a good systems view on influencing people and systems.
Bad Quality Trend |
2/3/2019 |
Automated RCA |
12/26/2018 |
(Un)Advanced Quality |
12/18/2018 |
Sold Out! |
12/16/2018 |
Roy Orbison Returns (as a Hologram) |
11/16/2018 |
Second Edition of RCA Book Coming Up! |
11/5/2018 |
Another OS Debacle |
10/31/2018 |
What's This Quality 4.0? |
10/22/2018 |
And This is What They're Doing! |
10/4/2018 |
MicroSoft Confirms They Don't Care |
9/21/2018 |
Free Webinars on Quality |
9/10/2018 |
Free Webinar on Monte Carlo Simulation |
8/31/2018 |
Uh, Yeah (duh!) Headline |
8/29/2018 |
Problems with Project Risk Management |
8/24/2018 |
Long Way to Go? |
8/19/2018 |
Redefining Risk Management |
7/20/2018 |
Lack of Learning? |
7/10/2018 |
Stepping Up from Quality Auditor |
7/2/2018 |
Zen and RCA |
7/1/2018 |
Heading in the Right Direction |
6/29/2018 |
Words of Internal Audit Reporting Wisdom |
4/11/2018 |
A Great Learning Tool |
4/9/2018 |
Internal Audit Behind the Curve? |
3/29/2018 |
FAA Courses on Human Error |
3/28/2018 |
Significant Gap in Perception |
3/10/2018 |
Internal Auditor Skills |
2/21/2018 |
Another One Bites the Dust |
11/20/2017 |
Is ERM Growing Up? |
10/16/2017 |
Webinar on ISO 9001 and Risk |
10/3/2017 |
Competence versus Ethics |
9/20/2017 |
'Have You Stayed with Us Before?' |
7/10/2017 |
Standard NDA |
7/1/2017 |
(Horrible) Customer Experience |
6/27/2017 |
My Latest Book |
6/6/2017 |
Should You Trust this Analyst? |
5/10/2017 |
Yin & Yang in Business |
4/30/2017 |
Talk About Waste!!! |
3/21/2017 |
RIP for a Real Quality Professional |
2/14/2017 |
More Organizational Malfeasance |
1/21/2017 |
Free Training Modules |
1/12/2017 |
Will Wells Fargo Never Learn? |
11/27/2016 |
Excellent Analysis of the Wells Fargo Debacle |
11/22/2016 |
Good Life Lessons |
11/2/2016 |
Multiple Controls Required to Deal with Human Errors |
10/14/2016 |
Interview on Quality, Reliability and Organizational Change |
9/19/2016 |
Analytics for Quality Auditors |
9/2/2016 |
Quality Audits versus Internal Audit |
7/23/2016 |
It's a Fine Time to Think About a QMS! |
7/21/2016 |
Elsmar Cove is Back! |
6/11/2016 |
A Pattern Recognition Method |
6/10/2016 |
Sentinel Event RCA |
5/20/2016 |
Your Taxes at Work |
5/13/2016 |
ISO Registration for Your Consideration |
4/25/2016 |
Free SGS RBT webinar |
3/27/2016 |
Introduction to Stoicism |
3/15/2016 |
Human Error ... Really??? |
2/16/2016 |
Risk Based Thinking Introduction |
2/5/2016 |
Innovation Ideas from Nature |
2/2/2016 |
Webinar on FME(C)A |
1/30/2016 |
Webpage on Bow tie |
1/13/2016 |
Criticism of Organizations Implementing ISO 9001 |
12/3/2015 |
Excellent Talk on the Bowtie Method for Risk Assessment |
11/10/2015 |
New Online Quality Forums |
10/10/2015 |
Want to Be a Change Agent? |
8/24/2015 |
Good Recommendation for RCA Facilitation |
8/20/2015 |
Free Root Cause Analysis webinar |
8/5/2015 |
Free webinar on ISO 9001:2015 |
7/16/2015 |
Free Online Innovation Engineering Conference |
6/14/2015 |
Innovation Roles |
5/21/2015 |
Finally a good course on Facilitation |
5/6/2015 |
Job Security for Quality Professionals |
3/20/2015 |
What am I (or they) missing here? |
2/20/2015 |
The Big Head |
1/23/2015 |
Not So Subtle Career Advice |
1/18/2015 |
Free Webinar on Barriers to Effective Root Cause Analysis |
11/30/2014 |
What are they doing??? |
11/17/2014 |
Can We Trust Healthcare (and other) Professionals? |
10/30/2014 |
Does Your Company Take Quality Seriously? |
9/25/2014 |
Apple and (Lack of) Risk Management |
9/12/2014 |
Responsible for QMS in a Medical Device Company? |
9/1/2014 |
A Quality Car Rental Company |
8/6/2014 |
Think Education Doesn't Matter? |
7/6/2014 |
Who's Your Registrar? |
7/1/2014 |
A Changed World |
6/28/2014 |
Carl Sagan and Root Cause Analysis |
6/2/2014 |
Be Careful with Correlation Analysis |
5/16/2014 |
The Opposite Ends of the Distribution |
4/11/2014 |
Voting on causes? |
3/24/2014 |
Learning from Others |
3/5/2014 |
Don Wheeler on FMEA RPNs |
1/13/2014 |
Another Organization that Can't Spell Quality - HSBC |
11/30/2013 |
Leadership in Washington |
10/4/2013 |
Root Cause Analysis in Washington DC |
9/4/2013 |
Improving Quality of Life |
8/4/2013 |
Lack of Corrective Action |
7/15/2013 |
Humorous Accident Report |
6/15/2013 |
Worth Your Time - Secrets to Success in 8 Words and 3 Minutes |
5/30/2013 |
Another Epic Corporate Screwup |
4/17/2013 |
Real Root Cause Analysis |
3/14/2013 |
Free Webinar on Performance Metrics |
1/27/2013 |
Valuing our Work |
1/5/2013 |
Importance of Thinking Skills |
12/11/2012 |
Good Advice from Roxanne |
12/9/2012 |
Communicating with Senior Execs |
11/1/2012 |
Lame Excuses vs. Root Causes |
10/5/2012 |
Another World |
10/4/2012 |
Good Book Chapter on Quality Metrics |
9/14/2012 |
Root Cause Analysis webinar |
9/1/2012 |
Free Book on Mistake Proofing |
8/13/2012 |
Free Metrics Book+ |
8/4/2012 |
On Human Error |
7/9/2012 |
Good Metrics Dashboard Advice |
6/12/2012 |
Considered Legal Implications of ISO 9001 Registration? |
6/9/2012 |
Quality According to Tom Peters |
6/2/2012 |
Facilitating Change |
5/5/2012 |
Free Book to Help RCA Thinking |
4/13/2012 |
Problem Solving with Introverts |
3/26/2012 |
Want to See Example Metrics? |
3/10/2012 |
Rationale for Root Cause Analysis |
2/17/2012 |
Another Root Cause Analysis video |
2/12/2012 |
Root Cause Analysis video |
2/9/2012 |
RIP for Another One |
2/4/2012 |
Interesting Perspective on Quality Management as a Strategy |
1/29/2012 |
Another Quality Horror Story - Sony this time (but gladly not me) |
1/25/2012 |
No Surprise When They Go Under |
1/10/2012 |
Let's Cut the Crap |
1/7/2012 |