Voting on causes?3/24/2014
One of the things I emphasize in my root cause analysis training is that decisions must be based on facts, not opinions. So you can imagine the laugh I got when I saw this on the Atlanta Journal Constitution website today relative to the disappearance of the Malaysian Airlines 777: "
Any responses to the poll are pure conjecture, and likely by people with little knowledge of aerospace technology and procedures, and limited (and often inaccurate) information from news organizations.
I actually saw one organization that used this approach. After creating a cause & effect diagram containing possible causes of a problem they would vote, then take action on whichever causes received the most votes. What do you think of the viability of such an approach???