If you've not checked out my YouTube page in a while, you might want to take a look.  Recently added a video on how to deal with delayed responses to corrective action requests. https://www.youtube.com/@dukeokes7499/videos

Thought it might be interesting to see what ChatGPT might say about potential problems with incentive systems.  Here's what it came up with: Case Study: Incentive System for Management Leads to Short-Term Thinking Introduction A manufacturing company, ABC Inc., was...

In many ways the quality profession had just been going along with the program ... focusing on compliance and performance of organizations and their processes. I believe if we want to really have an impact we should shift or add a focus on Critical Thinking.  Adopting...

If you didn't happen to see my post on LinkedIn where I submitted a maturity matrix for evaluating the Root Cause Analysis & Corrective Action process you can get it here on my website. I've also added more videos to my YouTube channel, which can make for good...

I was recently interviewed by Jon Taber who hosts a bi-weekly podcast on auditing.  Brief but good discussion of root cause analysis. https://podcasts.apple.com/be/podcast/episode-34-root-cause-analysis-duke-okes/id1590407172?i=1000577361463

I always enjoy seeing how others approach root cause analysis.  Here are links to a couple of videos that are pretty good. https://www.youtube.com/watch?v=D77iE0kSkLc   https://www.youtube.com/watch?v=zk7Hg4w1Jsg

Yes, it's been several months since I've posted, although that doesn't mean I've not been musing.  Just too many things on the plate. However, here's a short collection of thoughts. Webinars: 1) One of the most frustrating things I've experienced in the past couple of...

The use of Zoom, etc. for auditing has certainly taken hold, albeit driven primarily by COVID rather than a desire to improve the audit process. There are several other areas where technology can help, including Analytics, Process Mining, and Text Mining. I've already...