by Duke Okes | Jun 25, 2023
My 2013 book on Performance Metrics sold well for a while, but the publisher decided to put it out to pasture last year. So I’m making the PDF version available for free. Just download it here.
by Duke Okes | Jun 14, 2023
Blaise Pascal’s (1623-1662) famous quote: “All of humanity’s problems stem from man’s inability to sit quietly in a room alone.” We need to add, “without a TV, computer or smartphone.” It’s amazing what the mind can do when it has...
by Duke Okes | Apr 24, 2023
Yes, it can be erroneous at times, but to fear it or not use it for what it’s good at makes absolutely no sense. I asked it what an organization might do if they’re having “line clearance” errors, and here’s what it said: Line clearance...
by Duke Okes | Mar 13, 2023
Thought it might be interesting to see what ChatGPT might say about potential problems with incentive systems. Here’s what it came up with: Case Study: Incentive System for Management Leads to Short-Term Thinking Introduction A manufacturing company, ABC Inc.,...
by Duke Okes | Jan 6, 2023
In many ways the quality profession had just been going along with the program … focusing on compliance and performance of organizations and their processes. I believe if we want to really have an impact we should shift or add a focus on Critical Thinking. ...
