Update to Pascal’s Quote

Blaise Pascal’s (1623-1662) famous quote: “All of humanity’s problems stem from man’s inability to sit quietly in a room alone.” We need to add, “without a TV, computer or smartphone.” It’s amazing what the mind can do when it has...

More from ChatGPT

Yes, it can be erroneous at times, but to fear it or not use it for what it’s good at makes absolutely no sense.  I asked it what an organization might do if they’re having “line clearance” errors, and here’s what it said: Line clearance...

Even ChatGPT Knows!

Thought it might be interesting to see what ChatGPT might say about potential problems with incentive systems.  Here’s what it came up with: Case Study: Incentive System for Management Leads to Short-Term Thinking Introduction A manufacturing company, ABC Inc.,...

Critical Thinking – The Most Needed Skill

In many ways the quality profession had just been going along with the program … focusing on compliance and performance of organizations and their processes. I believe if we want to really have an impact we should shift or add a focus on Critical Thinking. ...

RCA/CA Maturity

If you didn’t happen to see my post on LinkedIn where I submitted a maturity matrix for evaluating the Root Cause Analysis & Corrective Action process you can get it here on my website. I’ve also added more videos to my YouTube channel, which can make...

Podcast on RCA

I was recently interviewed by Jon Taber who hosts a bi-weekly podcast on auditing.  Brief but good discussion of root cause analysis. https://podcasts.apple.com/be/podcast/episode-34-root-cause-analysis-duke-okes/id1590407172?i=1000577361463