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Welcome to APLOMET

Since 1985 APLOMET has helped organizations get the foundations right. A business strategy must be supported by effectively functioning operational processes, and we help organizations design, manage, measure and improve these processes. Design is based on international standards, excellence guidelines and/or widely accepted frameworks. Processes are monitored using audits and performance metrics, and corrective measures taken based on root cause analysis. We’ve consulted to Fortune 500 companies, family-owned businesses, nonprofit organizations, and start-ups. More than 700 organizations have sent individuals to our public workshops, including the manufacturing, healthcare, education, government and service sectors.

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Our Services

ROOT CAUSE ANALYSIS
Many organizations have recurring problems that their corrective action process does not effectively address. The cause is often inadequate depth of the analysis … fixing only the physical and not the system causes. We teach people how to distinguish… [ more ]

Musings: My Blog

Really Bad Comparison!

You may know that I teach and write on Performance Metrics, and get really frustrated when I see someone use them badly.  Here's an example from an article in The Japan Times about the Boeing 787 MAX: "...the FAA completed a risk analysis that found that the...

Quality Professionals and Industry 4.0

The need for quality professionals is likely to be less as Industry 4.0 comes more fully to fruition.  The digitalization of everything should significantly reduce the opportunities for errors. One thing that will increase is the need for information security ... at...

Design Quality

An analysis of Industry 4.0 reveals that a lot of work, both physical and cognitive, formerly done by humans will be digitized.  This means the operations aspect of those processes will be more reliable, but only if the design of the digital systems is very good....

More Risk Management Lessons (the hard way) from COVID-19

Good risk management involves monitoring leading indicators (known as KRIs, or Key Risk Indicators) that allow an organization to see that something has changed, which means the ability to respond quicker.  Obviously someone was asleep at the wheel in many places,...

Coronavirus and Root Cause Analysis

Since COVID-19 is nearly all you see/hear these days I thought I might as well do my part.  Started thinking about how the response to it is related to problems organizations face when trying to do root cause analysis.  Here are some thoughts: When a problem occurs...

A Process for Lack of Quality

If your organization screws up so often that you actually advertise that you will (sort of) fix it, you have a serious problem. See Domino's "Delivery Insurance"  They're promoting it like it's a great feature (as compared to fixing potholes).

Who Else Should They Listen To???

I loved (that's a joke) BMW's comments in this article about the big grille: https://www.autoblog.com/2019/12/17/bmw-defends-big-grille/ I'm thinking that yes, people who buy the vehicles probably are ok with the grille.  But what about all the people who DON"T buy a...

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