Services

Following are the topics on which Duke performed training/consulting during his career:

  • Root Cause Analysis
  • Performance Metrics
  • Risk-based thinking/risk management
  • Risk-based Quality Audits
  • Problem Solution Generation
  • Process Management
  • ISO 9001 & ISO/TS 16949
  • Internal Quality Systems Auditing
  • Statistical Process Control
  • Process Improvement Teams

Following are some of the Webinar topics for which he was a Presenter

  • Critical Issues in Common Risk Assessment Methods
  • Risk Ranking Audit Nonconformities
  • Dealing with “Can’t Find Root Cause” Situations
  • Comparing 8D, A3 and 5Ys Problem Solving
  • Why You Should Use ISO 19011
  • Would a Bowtie Make Your Risk Assessment More Presentable?
  • Dealing with Delayed Responses to Corrective Action Requests
  • Using Analytics to Plan Internal Quality Audits
  • Risk-Based Quality Audits
  • Problem Solution Generation Options
  • Maximizing the Yield and Minimizing the Damage from Performance Metrics
  • e-QM: Quality Management in a Digital World
  • Barriers to Effective Root Cause Analysis
  • Complex Adaptive Systems and Quality Management: Are They Compatible?
  • Critical Thinking: A Fundamental Requirement for 21st Century Organizations

 

    Musings: My Blog

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