Following are the topics on which Duke performed training/consulting during his career:
- Root Cause Analysis
- Performance Metrics
- Risk-based thinking/risk management
- Risk-based Quality Audits
- Problem Solution Generation
- Process Management
- ISO 9001 & ISO/TS 16949
- Internal Quality Systems Auditing
- Statistical Process Control
- Process Improvement Teams
Following are some of the Webinar topics for which he was a Presenter
- Critical Issues in Common Risk Assessment Methods
- Risk Ranking Audit Nonconformities
- Dealing with “Can’t Find Root Cause” Situations
- Comparing 8D, A3 and 5Ys Problem Solving
- Why You Should Use ISO 19011
- Would a Bowtie Make Your Risk Assessment More Presentable?
- Dealing with Delayed Responses to Corrective Action Requests
- Using Analytics to Plan Internal Quality Audits
- Risk-Based Quality Audits
- Problem Solution Generation Options
- Maximizing the Yield and Minimizing the Damage from Performance Metrics
- e-QM: Quality Management in a Digital World
- Barriers to Effective Root Cause Analysis
- Complex Adaptive Systems and Quality Management: Are They Compatible?
- Critical Thinking: A Fundamental Requirement for 21st Century Organizations
Musings: My Blog
I've shifted more of my time to reading fiction this year. Here are my Top 3 Recommendations: Snow Crash, by Neal Stephenson Burn-In, by Peter Singer and August Cole Borrowed Time, by John Nolte
The program was put on hiatus for a year or so in order to do a review. Information regarding the future is summarized in this post. Key issues/changes include: Recognize role models of resilience and long term success The evaluation process will focus more on...
I recently attended a great webinar by a guru on Visual Inspection. Here's the video And here's a link to his book on the topic.
My 2013 book on Performance Metrics sold well for a while, but the publisher decided to put it out to pasture last year. So I'm making the PDF version available for free. Just download it here.
Blaise Pascal's (1623-1662) famous quote: “All of humanity's problems stem from man's inability to sit quietly in a room alone.” We need to add, "without a TV, computer or smartphone." It's amazing what the mind can do when it has time to work alone, without all the...
Yes, it can be erroneous at times, but to fear it or not use it for what it's good at makes absolutely no sense. I asked it what an organization might do if they're having "line clearance" errors, and here's what it said: Line clearance is an important process in...