Week of Risk

Training with Air Force on Risk Based Quality Audits went great, and as I experienced with the USPS, they are far ahead of many industries in already applying the concepts. Of course, being in Vegas didn’t hurt, nor did the opportunity to drive a Nissan GT-R at...

GRC versus IRM

Well it’s good to see Gartner admit that the GRC market was a bust … basically just selling software for managing lists of 1) regulations, etc. organizations must comply with, 2) risks associated with not effectively meeting them them, and 3) controls for...

Quality of Life

I was in touch with a colleague recently who retired about 3 years ago.  Asked him how he was liking it, and his reply was that his focus on self-improvement during that time was way better than any accomplishments he’d had in his career in the auto industry. ...

So Much Noise, So Little Signal

Purchased some HP laser printer cartridges from Office Depot a week or so ago, which I’ve done several dozen times over many years.  Got an email asking how the purchase/delivery process had gone.  Ok, maybe a little value. But today I got an email asking me to...

Oh, This is Comforting (Not!)

“The 737 MAX was certified in accordance with the identical FAA requirements and processes that have governed certification of all previous new airplanes and derivatives,” Boeing said.

Boeing 787 Max 8 as Classic Design Error Compounded

Unreal (although perhaps premature, since all the info isn’t out). The 787 Max was a bad design.  Placement of the engines on the wings was different, which causes the plane to want to go into a loop when accelerating.  So to compensate they added software to...

Digital Infrastructures

Just completed some work with US Postal Service, and boy was I impressed.  They are way ahead of most commercial industry in the digital transformation. And it helped me realize how much work it takes for them to execute their mission as well as they do, day after...

Good Webinar on Poor Risk Assessment Practices

I did a webinar yesterday titled Critical Issues with Risk Assessment and Risk Management.  Then today I watched a webinar offered by the FAIR Institute.  Seemed like an echo!  Here’s the link to the free one from Open FAIR … worth your time if you are...

Second Edition of RCA Book Now Available

The first edition was published in 2008, so I was really looking forward to adding what I’ve learned since then.  The 2nd edition is now posted on the ASQ Quality Press website, so should be available for ordering.  Here’s a summary of the changes: Root...