My Fiction Books of the Year

I’ve shifted more of my time to reading fiction this year.  Here are my Top 3 Recommendations: Snow Crash, by Neal Stephenson Burn-In, by Peter Singer and August Cole Borrowed Time, by John Nolte

Baldrige Award Changes

The program was put on hiatus for a year or so in order to do a review.  Information regarding the future is summarized in this post. Key issues/changes include: Recognize role models of resilience and long term success The evaluation process will focus more on...

Improving Visual Inspection

I recently attended a great webinar by a guru on Visual Inspection.  Here’s the video And here’s a link to his book on the topic.

Free Book on Performance Metrics

My 2013 book on Performance Metrics sold well for a while, but the publisher decided to put it out to pasture last year. So I’m making the PDF version available for free.  Just download it here.

Update to Pascal’s Quote

Blaise Pascal’s (1623-1662) famous quote: “All of humanity’s problems stem from man’s inability to sit quietly in a room alone.” We need to add, “without a TV, computer or smartphone.” It’s amazing what the mind can do when it has...

More from ChatGPT

Yes, it can be erroneous at times, but to fear it or not use it for what it’s good at makes absolutely no sense.  I asked it what an organization might do if they’re having “line clearance” errors, and here’s what it said: Line clearance...

Even ChatGPT Knows!

Thought it might be interesting to see what ChatGPT might say about potential problems with incentive systems.  Here’s what it came up with: Case Study: Incentive System for Management Leads to Short-Term Thinking Introduction A manufacturing company, ABC Inc.,...

Critical Thinking – The Most Needed Skill

In many ways the quality profession had just been going along with the program … focusing on compliance and performance of organizations and their processes. I believe if we want to really have an impact we should shift or add a focus on Critical Thinking. ...