by Duke Okes | Sep 29, 2019
Here’s a lecture that provides a great view of why human behavior is so complex: https://www.youtube.com/watch?v=2bnSY4L3V8s Unfortunately he doesn’t take it further with recommendations on how to move people from the Us to the Them view.
by Duke Okes | Sep 16, 2019
I’ve never been one to worry too much about normality of data. Here’s a tremendous article explaining why it isn’t particularly important for control charts....
by Duke Okes | Sep 16, 2019
Although likely intended for financial auditors, a lot of the advice is also relevant for quality auditors. Conducting Risk Assessments the Total Quality Auditing...