by Duke Okes | May 20, 2016
If you’re in the healthcare sector and are involved in performing root cause analysis for sentinel events, here is a great, free, how-to book.
by Duke Okes | May 13, 2016
Read this and think about it. A "great" example of how government thinks. We, the customers, are just supposed to adjust to their incompetency. He even mentions they know it will get worse in summer, based on past years. So what do...
