Sentinel Event RCA

If you’re in the healthcare sector and are involved in performing root cause analysis for sentinel events, here is a great, free, how-to book.

Your Taxes at Work

Read this and think about it.  A "great" example of how government thinks.  We, the customers, are just supposed to adjust to their incompetency.  He even mentions they know it will get worse in summer, based on past years.  So what do...