(Trying to) Understand Human Behavior

Here’s a lecture that provides a great view of why human behavior is so complex: https://www.youtube.com/watch?v=2bnSY4L3V8s Unfortunately he doesn’t take it further with recommendations on how to move people from the Us to the Them view.

Normality in SPC

I’ve never been one to worry too much about normality of data.  Here’s a tremendous article explaining why it isn’t particularly important for control charts....

Articles on Analytics for Auditors

I’ve done webinars and written articles on how analytics could be used by quality auditors.  Here are a couple of good articles giving more detail, albeit related to financial or IT audits.  However, the concepts and techniques are applicable in any field where...