For folks who don’t think that a formal approach to root cause analysis is useful here’s an interesting perspective.
This (old) video from the Juran Institute is a classic example of digging deeper when doing root cause analysis.
I don’t agree with everything this guy says, but it’s always good to hear what others say about root cause analysis.
From production worker to head honcho in only 8 years. Only in America. He lived well, and died happy.