Redefining Risk Management

It’s good to see all the conversations around risk management today.  More and more people are realizing that having a list of risks and reviewing it occassionally is not really the purpose.  What risk management is about is trying to help the...

Lack of Learning?

One of the statistics that keeps floating around is that about 80% of new initiatives fail. This can apply to things like Six Sigma, Lean, new computer systems (e.g., ERP), etc.  Of course, failure is likely defined differently by different organizations and for...

Stepping Up from Quality Auditor

One of the questions I pose in my book Musings on Internal Quality Audits is where should quality auditors go after their experiences in that role (even if it is a part-time one). I believe stepping into the role of an internal auditor, a la financial/compliance/risk...

Zen and RCA

It’s been decades since I read the book "Zen and the Art of Motorcycle Maintenance" but I do remember it being a good philosophical view of life. I am not a big fan of podcasts, but here’s one that talks about the book and it’s connection...