by Duke Okes | Mar 29, 2018
No doubt there are some self-serving findings/recommendations in this study of Internal Audit, but still worth considering. It’s not focused on quality auditing, but the concepts no doubt are still relevant. I’ve been pushing for quality...
by Duke Okes | Mar 28, 2018
The FAA has what they call the Dirty Dozen human errors that occur in aircraft maintenance. Here are a couple of online courses on the topic:https://www.faasafety.gov/files/helpcontent/Courses/DirtyDozen/player.html...
by Duke Okes | Mar 10, 2018
I was perusing a study done by Forbes Insight and ASQ on "The Power of Quality." What caught my eye was the significant difference between the perception of senior executives versus quality professionals. For the question "Most Vexing Yet-to-be...