Want to Become a Better Facilitator?

A couple years ago I attended a virtual presentation by JD Solomon titled Moving from a Good to a Great Facilitator.  One of the best presentations I’ve seen. Here’s a link if you’re interested.

Good Article on Analytics for Internal Auditing

As you may (or may not) know I’ve been speaking on the use of analytics by quality auditors for some time now.  Usually find that people are interested in the concept and potential value, but don’t know how many of them have tried it. Recently ran into an...

More Useful Thoughts about Auditing

I’ve found Norman Marks an excellent provider of thoughts about auditing.  Here’s a link to one on Lazy Auditors. Although not always directly relevant for quality audits, just thinking about each issue should be worthwhile.

Evaluating Your Internal Audit Process

The Institute of Internal Auditors recently released their 2021 Internal Audit Assessment Tool (for Audit Committees).  The audit committee is a committee overseeing and reporting to the Board of Directors on complaince, risk and governance issues. As I was reading...

How Happy are Your Employees to Come to Work?

Ever seen a dog at work?  For example, I was watching one searching bags for drugs in an airport.  They are totally committed and love it. Question: How many people are that happy at their work?  What does it say about mission, culture, etc?

Quality Entertainment

Given the COVID shutdowns I’ve not traveled any this year, and the time at home gave wife and me the opportunity to binge watch some TV series we’d not seen before (and in many cases hadn’t even hear of).  Most involve spies, detectives, and/or...

Qualitative vs. Quantitative Risk Assessment

For some time I (and many others) have been writing and speaking on how common widely used risk assessment methods actually introduce risk rather than help reduce it. Here’s a great talk by Doug Hubbard on the topic:...

Irrationality

First let me state that I am not a medical professional, and have not read all the studies that have been done on whether or not HCQ (+ zinc and azithromycin) are effective in treating COVID.  In the limited info I have read I believe it’s unlikely to be...

Really Bad Comparison!

You may know that I teach and write on Performance Metrics, and get really frustrated when I see someone use them badly.  Here’s an example from an article in The Japan Times about the Boeing 787 MAX: “…the FAA completed a risk analysis that found...