More RCA Videos

I always enjoy seeing how others approach root cause analysis.  Here are links to a couple of videos that are pretty good....

Long time, no see!

Yes, it’s been several months since I’ve posted, although that doesn’t mean I’ve not been musing.  Just too many things on the plate. However, here’s a short collection of thoughts. Webinars: 1) One of the most frustrating things...

Technology and Auditing

The use of Zoom, etc. for auditing has certainly taken hold, albeit driven primarily by COVID rather than a desire to improve the audit process. There are several other areas where technology can help, including Analytics, Process Mining, and Text Mining. I’ve...

Some Wisdom Here

Whether it’s investing or self-development, this interview of Chamath Palihapitiya by Barry Rithholtz is worthwhile.  You can listen or read here.

Good Article on Risk Management

Over the past couple of years I’ve spoken several times on problems with many risk assessments, and also published an article on it (see here). I recently ran into an article from 2005 that discusses similar issues, but especially points out problems with...

Should They be in Quality Profession

It’s amazing how I still see/hear complaints about risk-based thinking (RBT) being included in ISO 9001.  It always makes me wonder whether or not the individual should even be allowed to call themselves a quality professional. Consider that one of the earliest...

Patronizing is Not an Appropriate Change Agent Technique

I’m amazed at the degree to which people (especially politicians) patronize others in order to try to influence them.  Whether it’s to affect a particular voting group or even a particular country, it’s pretty obvious when it’s used.  And a...

Another Flaw of Averages

Sam Savage has an excellent book by the title “Flaw of Averages” and also does a great talk on it.  An example often used is that someone can easily drown in a lake that has an average depth of 4 feet.  Of course it may only be a few inches in some places,...

Want to Become a Better Facilitator?

A couple years ago I attended a virtual presentation by JD Solomon titled Moving from a Good to a Great Facilitator.  One of the best presentations I’ve seen. Here’s a link if you’re interested.

Good Article on Analytics for Internal Auditing

As you may (or may not) know I’ve been speaking on the use of analytics by quality auditors for some time now.  Usually find that people are interested in the concept and potential value, but don’t know how many of them have tried it. Recently ran into an...