by Duke Okes | Aug 27, 2021
It’s amazing how I still see/hear complaints about risk-based thinking (RBT) being included in ISO 9001. It always makes me wonder whether or not the individual should even be allowed to call themselves a quality professional. Consider that one of the earliest...
by Duke Okes | Jun 1, 2021
I’m amazed at the degree to which people (especially politicians) patronize others in order to try to influence them. Whether it’s to affect a particular voting group or even a particular country, it’s pretty obvious when it’s used. And a...
by Duke Okes | May 25, 2021
Sam Savage has an excellent book by the title “Flaw of Averages” and also does a great talk on it. An example often used is that someone can easily drown in a lake that has an average depth of 4 feet. Of course it may only be a few inches in some places,...
by Duke Okes | May 22, 2021
I recently did a virtual presentation on RCA for the Richmond ASQ section. Luckily they recorded it. Here’s a link if you’d like to watch.
by Duke Okes | May 13, 2021
A couple years ago I attended a virtual presentation by JD Solomon titled Moving from a Good to a Great Facilitator. One of the best presentations I’ve seen. Here’s a link if you’re interested.
by Duke Okes | Apr 27, 2021
As you may (or may not) know I’ve been speaking on the use of analytics by quality auditors for some time now. Usually find that people are interested in the concept and potential value, but don’t know how many of them have tried it. Recently ran into an...
by Duke Okes | Feb 22, 2021
I’ve found Norman Marks an excellent provider of thoughts about auditing. Here’s a link to one on Lazy Auditors. Although not always directly relevant for quality audits, just thinking about each issue should be worthwhile.
by Duke Okes | Feb 12, 2021
The Institute of Internal Auditors recently released their 2021 Internal Audit Assessment Tool (for Audit Committees). The audit committee is a committee overseeing and reporting to the Board of Directors on complaince, risk and governance issues. As I was reading...
by Duke Okes | Feb 8, 2021
Ever seen a dog at work? For example, I was watching one searching bags for drugs in an airport. They are totally committed and love it. Question: How many people are that happy at their work? What does it say about mission, culture, etc?
by Duke Okes | Dec 21, 2020
Given the COVID shutdowns I’ve not traveled any this year, and the time at home gave wife and me the opportunity to binge watch some TV series we’d not seen before (and in many cases hadn’t even hear of). Most involve spies, detectives, and/or...
