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Welcome to APLOMET

Since 1985 APLOMET has helped organizations get the foundations right. A business strategy must be supported by effectively functioning operational processes, and we help organizations design, manage, measure and improve these processes. Design is based on international standards, excellence guidelines and/or widely accepted frameworks. Processes are monitored using audits and performance metrics, and corrective measures taken based on root cause analysis. We’ve consulted to Fortune 500 companies, family-owned businesses, nonprofit organizations, and start-ups. More than 700 organizations have sent individuals to our public workshops, including the manufacturing, healthcare, education, government and service sectors.

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Our Services

ROOT CAUSE ANALYSIS
Many organizations have recurring problems that their corrective action process does not effectively address. The cause is often inadequate depth of the analysis … fixing only the physical and not the system causes. We teach people how to distinguish… [ more ]

Musings: My Blog

How Happy are Your Employees to Come to Work?

Ever seen a dog at work?  For example, I was watching one searching bags for drugs in an airport.  They are totally committed and love it. Question: How many people are that happy at their work?  What does it say about mission, culture, etc?

Quality Entertainment

Given the COVID shutdowns I've not traveled any this year, and the time at home gave wife and me the opportunity to binge watch some TV series we'd not seen before (and in many cases hadn't even hear of).  Most involve spies, detectives, and/or science fiction, Here's...

Qualitative vs. Quantitative Risk Assessment

For some time I (and many others) have been writing and speaking on how common widely used risk assessment methods actually introduce risk rather than help reduce it. Here's a great talk by Doug Hubbard on the topic:...

Irrationality

First let me state that I am not a medical professional, and have not read all the studies that have been done on whether or not HCQ (+ zinc and azithromycin) are effective in treating COVID.  In the limited info I have read I believe it's unlikely to be effective...

Really Bad Comparison!

You may know that I teach and write on Performance Metrics, and get really frustrated when I see someone use them badly.  Here's an example from an article in The Japan Times about the Boeing 787 MAX: "...the FAA completed a risk analysis that found that the...

Quality Professionals and Industry 4.0

The need for quality professionals is likely to be less as Industry 4.0 comes more fully to fruition.  The digitalization of everything should significantly reduce the opportunities for errors. One thing that will increase is the need for information security ... at...

Design Quality

An analysis of Industry 4.0 reveals that a lot of work, both physical and cognitive, formerly done by humans will be digitized.  This means the operations aspect of those processes will be more reliable, but only if the design of the digital systems is very good....

More Risk Management Lessons (the hard way) from COVID-19

Good risk management involves monitoring leading indicators (known as KRIs, or Key Risk Indicators) that allow an organization to see that something has changed, which means the ability to respond quicker.  Obviously someone was asleep at the wheel in many places,...

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