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Welcome to APLOMET
Since 1985 APLOMET has helped organizations get the foundations right. A business strategy must be supported by effectively functioning operational processes, and we help organizations design, manage, measure and improve these processes.
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ROOT CAUSE ANALYSIS
Many organizations have recurring problems that their corrective action process does not effectively address. The cause is often
Musings: My Blog
Coronavirus and Root Cause Analysis
Since COVID-19 is nearly all you see/hear these days I thought I might as well do my part. Started thinking about how the response to it is related to problems organizations face when trying to do root cause analysis. Here are some thoughts: When a problem occurs...
A Process for Lack of Quality
If your organization screws up so often that you actually advertise that you will (sort of) fix it, you have a serious problem. See Domino's "Delivery Insurance" They're promoting it like it's a great feature (as compared to fixing potholes).
Who Else Should They Listen To???
I loved (that's a joke) BMW's comments in this article about the big grille: https://www.autoblog.com/2019/12/17/bmw-defends-big-grille/ I'm thinking that yes, people who buy the vehicles probably are ok with the grille. But what about all the people who DON"T buy a...
The Complexity of Finding Root Causes
You just can't not learn if you listen to Richard Feynman: z6dRcL$g$L.yyYa45
Great Keynote by Human Error Guru
Sidney Dekker is thought of as one of the top gurus relative to human error. Here's a worthwhile video of one of his presentations. Although it's safety-focused, it's just as applicable to quality errors. https://www.youtube.com/watch?v=4E-YN6hD1WU
(Trying to) Understand Human Behavior
Here's a lecture that provides a great view of why human behavior is so complex: https://www.youtube.com/watch?v=2bnSY4L3V8s Unfortunately he doesn't take it further with recommendations on how to move people from the Us to the Them view.
Normality in SPC
I've never been one to worry too much about normality of data. Here's a tremendous article explaining why it isn't particularly important for control charts. https://www.qualitydigest.com/inside/statistics-column/normality-myth-090819.html
Interesting Perspective on Risk-Based Auditing
Although likely intended for financial auditors, a lot of the advice is also relevant for quality auditors. https://internalaudit360.com/conducting-risk-assessments-the-total-quality-auditing-way/
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