If your organization screws up so often that you actually advertise that you will (sort of) fix it, you have a serious problem.
See Domino’s “Delivery Insurance” They’re promoting it like it’s a great feature (as compared to fixing potholes).
If your organization screws up so often that you actually advertise that you will (sort of) fix it, you have a serious problem.
See Domino’s “Delivery Insurance” They’re promoting it like it’s a great feature (as compared to fixing potholes).